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01
Introduction
Introduction
02
Objectives
Objectives
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Who Should Attend?
Who Should Attend?
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Training Method
Training Method
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Course Outline
Course Outline
The healthcare industry’s greatest challenge—and its greatest opportunity—lies in its people. Traditional Human Resources (HR) practices are often ill-equipped to address the unique pressures of the healthcare environment: a looming talent shortage, rampant burnout, and the rapid integration of transformative technologies. Healthcare innovators require a new playbook—one that fuses visionary leadership with a strategic, modern approach to human capital management.
This course is designed for leaders who recognize that people strategy is business strategy. It moves beyond administrative HR to explore how to build a resilient, agile, and innovative organizational culture. Participants will learn to design HR systems that attract top talent, foster continuous learning, empower teams, and ultimately create a workplace where both patients and employees thrive. This is not just about managing people; it’s about leading a human-centric revolution in healthcare.
Upon completion of this course, participants will be able to:
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Articulate the Strategic Role of HR in Healthcare Innovation: Position the HR function as a critical strategic partner in achieving clinical and operational goals.
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Develop a Future-Focused Healthcare Talent Strategy: Create a comprehensive plan to address talent acquisition, development, and retention in a competitive market.
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Design a Culture of Innovation and Psychological Safety: Foster an environment that encourages experimentation, learning from failure, and interdisciplinary collaboration.
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Implement Modern HR Practices for a Multigenerational Workforce: Utilize agile performance management, strategic compensation, and effective engagement strategies tailored to clinicians and staff.
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Lead Organizational Transformation and Change: Apply change management models to guide teams through technological adoption, process redesign, and cultural shifts.
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Leverage Data and Metrics for HR Decision-Making: Use people analytics to measure the impact of HR initiatives on key outcomes like retention, productivity, and quality of care.
This course is essential for leaders who are responsible for shaping culture, developing talent, and driving innovation within healthcare organizations.
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Healthcare HR Directors, VPs, and Business Partners
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Chief Nursing Officers (CNOs) & Chief Medical Officers (CMOs) with strategic leadership responsibilities
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Healthcare Administrators and CEOs involved in organizational strategy
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Department Chairs and Clinical Service Line Leaders
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Innovation Officers and Digital Transformation Leads
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Directors of Organizational Development and Talent Management
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Consultants advising healthcare organizations on leadership and culture
• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment
Day 1: The Strategic Imperative – HR as a Innovation Driver
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Morning:
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Module 1: The Future of Healthcare Work: The talent crisis, burnout, and the impact of AI and automation on roles and skills.
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Module 2: From Personnel Manager to Strategic Partner: Redefining the role of HR and leadership in building an innovative organization.
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Afternoon:
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Module 3: Building Your Employer Value Proposition (EVP): Crafting a compelling “why” that attracts mission-driven innovators.
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Workshop: Diagnosing Your Organizational Culture: Assessing current culture and identifying barriers to innovation.
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Day 1 Recap: Laying the strategic foundation.
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Day 2: Attracting and Acquiring Innovative Talent
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Morning:
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Module 4: Innovative Sourcing and Recruitment: Leveraging digital platforms, talent communities, and predictive hiring to find game-changers.
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Module 5: Selecting for Innovation and Resilience: Behavioral interviewing techniques to assess adaptability, collaboration, and creative problem-solving.
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Afternoon:
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Module 6: The Candidate Experience as a Brand Builder: Designing a seamless, respectful hiring journey that reflects your organizational values.
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Role-Play: The Innovation Interview: Practicing interview techniques to identify innovative potential in candidates.
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Day 2 Recap: Finding the people who will shape the future.
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Day 3: Cultivating Growth and a Culture of Innovation
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Morning:
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Module 7: Learning & Development for the Future: Creating continuous learning pathways, upskilling programs, and leadership pipelines.
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Module 8: Agile Performance Management: Moving from annual reviews to continuous feedback, coaching, and growth conversations.
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Afternoon:
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Module 9: Psychological Safety and Learning from Failure: How to create a culture where teams feel safe to experiment, take risks, and innovate.
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Workshop: Designing an “Innovation Lab” Framework: Creating a safe structure for testing new ideas within a clinical unit.
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Day 3 Recap: Growing your innovators from within.
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Day 4: Engaging, Retaining, and Leading People
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Morning:
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Module 10: Combating Burnout and Building Resilience: Strategic initiatives for well-being, recognition, and creating sustainable work environments.
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Module 11: Strategic Compensation and Total Rewards: Designing packages that go beyond salary to include development, flexibility, and purpose.
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Afternoon:
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Module 12: Leading Change in Healthcare: Applying change management frameworks (e.g., ADKAR, Kotter) to lead teams through innovation initiatives.
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Case Study: Leading an EHR Transformation: Analyzing the people and leadership challenges of a major tech implementation.
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Day 4 Recap: Keeping your best people and leading them through change.
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Day 5: Integration, Measurement, and the Future
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Morning:
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Module 13: People Analytics for Impact: Measuring the ROI of HR initiatives. Using data to track engagement, predict turnover, and prove impact on quality.
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Module 14: The HR Leader as an Innovator: Building influence, communicating strategic value, and championing the people agenda at the executive table.
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Afternoon:
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Capstone Activity: The Integrated People Strategy Plan: Participants develop a comprehensive plan for a key people-related challenge, incorporating:
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Strategic Alignment
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Stakeholder Engagement
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Implementation Steps
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Success Metrics
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Final Presentations & Peer Feedback: Presenting strategies and refining approaches.
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Course Conclusion: Commitment to action, final review, and awarding of certificates.
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- Course Details
- Address
Damascus
- Location
- Phone
+963 112226969
- Fees
300 $
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